Welcome to our website! We invite you to browse and purchase our selection of towel racks and related small furniture items. Before using this website or completing a purchase, please carefully read the following terms and conditions. By placing an order, you signify your agreement to the contents of this policy.
- Product Sales Model
All towel racks and related products sold on this website are offered as “One-Time Purchase” items.
Users are required to make a single, one-time payment at the time of placing an order;
This website does not offer any subscription services or automatic membership renewal mechanisms;
There will be no recurring charges or hidden fees;
Each order constitutes a distinct, independent transaction.
- Billing Terms
All product prices are subject to the amounts displayed on the checkout page;
Once an order is submitted, the system will collect the corresponding payment for the items in a single, lump-sum transaction;
Successful payment is deemed as confirmation that the transaction has been completed;
In the event that an order cannot be completed due to payment failure, bank verification issues, or incorrect information, the system will not deduct funds; alternatively, the payment process will only be re-initiated after verification and confirmation;
This website will not initiate any subsequent automatic deductions or duplicate charges.
- Shipping and Delivery
All orders are shipped from our warehouse located in Spain.
Delivery timelines are as follows:
Order Processing Time: Same-day processing
Shipping Transit Time: Approximately 2 business days
Actual delivery times may be subject to delays caused by logistics carriers, public holidays, adverse weather conditions, or other force majeure events.
- Return Policy
We offer a return service for items within 30 days from the date of receipt.
Returned items must meet the following conditions:
The item must be unused and remain in its original condition;
Packaging, accessories, and tags must be intact and undamaged;
The item must remain in a condition suitable for resale;
Exceptions apply to special items or promotional products explicitly designated as non-returnable.
- Refund Policy
Upon receiving the returned item(s) and completing a quality inspection, we will initiate the refund process:
Refunds will be issued to the original payment account within 3 business days after the return is approved;
The actual time required for the funds to appear in your account may vary depending on the processing times of your bank or payment platform.
- Clearance Sale Notice (Important)
Due to market operational adjustments and ongoing financial losses, all products currently available on this website are being sold at a loss as part of a “Clearance Sale.” The current price is a limited-time clearance offer;
Stock is limited and available only while supplies last;
Our standard after-sales service and return policies remain fully in effect during this clearance period.
- Contact Information
If you have any questions regarding your order, shipping, returns, or refunds, please contact us via our website’s customer service channels. We will provide you with assistance as soon as possible.